General FAQ

My Account FAQ's

• Error when Signing up for Tradify
• Registering, Using and Resetting Your Tradify Login Details
• How Do I Report an Issue or a Bug in Tradify?
• Where can I send my feedback/feature requests to?
• What Countries Can Tradify Be Used In?

Notifications and Emails FAQs

• Does Tradify Comply with the Australian GOVT Text Message Rules?
• How To Disable Appointment Change Emails
• Whitelist Tradify's email domain
• Understanding Text Messages in Tradify

Tradify Web FAQs

• Sort the Quote/Invoice Lists by Column headers
• How to Reassign a Job or Document to Another Customer in Tradify
• Mark Invoices and Quotes as Sent
• Change the Address on your Invoices and Quotes
• Tradify is showing 'Partially Degraded Service'
• Tradify's Recommended Devices & Specs

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Tradify Mobile FAQs

• Enable/Disable Saving Images Taken in Tradify to your Device
• How To Add a Connection in Tradify Mobile
• Where are Quotes and Invoices in the Mobile app?
• Attaching PDFs to Tradify Documents on iOS Devices
• How To Find Your Disappearing Tradify Mobile Notifications
• How Much Mobile Data Does Tradify Use?

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Note FAQ's

• How to Resize Images for Use in Tradify
• Changing HEIC Photos to JPG
• Understanding Compatible Files in Tradify

Import, Export and Download FAQs

• Download Reports and Exports in a CSV file type
• Why can't I import my phone contacts into Tradify?
• Exporting Or Deleting Your Data From Tradify

Browser FAQ's

• How Do I Clear My Browser's Cache?
• How do I Ensure my Browser is up to Date?
• How to use an Incognito Browser window
• Enabling Spell check / auto-correct for Tradify
• Browser hard refresh
• Grammarly not saving changes.

Subscription FAQs

• FAQ - Tradify Pricing
• What is included in each Tradify Plan?
• Tradify Referral Program FAQ's
• Update Subscription Payment Details
• How to Retry Your Subscription Payment
• Extend the due date of my Tradify Subscription Invoice