Tradify Referral Program FAQ's

Learn more about our referral program (also known as 'Mates Rates') in this Help Article.

Where can I access my unique referral code?

There are a few ways you can access your unique referral code:

  1. We will email it to you.
  2. On the Tradify Dashboard, click on the “Refer a Mate” link in the left navigation menu.
  3. On the Tradify Dashboard, click on the large link box in your Subscriptions & Billing section (viewable for paid customers only).

 

How will I know if my referral has used the code I sent them? 

You will be notified a couple of times depending on what your mate has done.

  1. If your mate signs up for a free 14-day trial using your unique referral code you will receive an email notifying you that they have done so.

  2. If your mate becomes a paid customer you will receive another email notifying you of this and that you have earned $250 (£150/€175) Tradify credits.

 

When will my Tradify credits be applied to my account?

Credits will be applied to your next invoice.

 

How are my $250 (£150/€175) Tradify credits applied to my account?

In your Subscriptions and Billing section, you will see a “Mates Rates” discount applied. There will also be a separate discount line on your monthly Tradify invoice called Mates Rates - 75%

 

How much of my referral credits will be used each month?

A maximum credit of 75% will be applied to your account each month. For example, if your monthly subscription is $80, $60 worth of “Mates Rates” credits will be applied. You will be invoiced for the remaining $20.

 

If I'm being referred, can I take up a promotional offer and still receive the Mates Rates credit?

No, companies that are being referred won't be eligible to receive the mate's rates credit if they're taking up a promotional offer.

 

Is there a limit to how many referrals I can have?

No. There is no limit to how many mates and how much credit you can earn. Spread the word!

 

How are credits applied if multiple referrals become Tradify customers?

Credits will not be applied all at the same time. Once one credit has been used up, the next credit will be applied for future months.

 

What happens if my mate cancels their Tradify subscription?

If a new Tradify customer you have referred cancels their Tradify subscription prior to the full redemption of your Mates Rates credit, Tradify reserves the right to cancel the redemption of any unused portion of your Mates Rates credit.

 

I have an annual subscription, how will my discount be applied and how will I see it?

If you’re on an annual subscription, we’ll simply extend your annual subscription end date to correspond with the referral credit and your monthly subscription total.

Example: If your monthly subscription cost sits at $50.00 (and the credit amount was $250), you’d have another 5 months added to your annual subscription.

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