Tradify Referral Program FAQ's

Learn more about our referral program (also known as 'Mates Rates') in this Help Article.

Where can I access my unique referral code?

Access your unique referral code by following these steps: 

  1. Head to the Settings section of the Tradify web app.
  2. Scroll down to the “Refer A Mate” section at the bottom of this page.

How will I know if my referral has used the code I sent them? 

You will be notified a couple of times depending on what your referred mate has done.

  1. If your mate signs up for a free 14-day trial using your unique referral code you will receive an email notifying you that they have done so.
  2. If your mate becomes a paid customer you will receive another email notifying you of this and that you have earned AU$250 or equivalent in your Subscription Currency (NZ$250, US$160, CAD$200 ZAR 2500, £150, €175) in Tradify credit.

When will my Tradify credits be applied to my account?

Credits will be applied to your next invoice.

How are my AU$250/£150 (or equivalent in my subscription currency) Tradify credits applied to my account?

In your Subscriptions and Billing section, you will see a “Mates Rates” discount applied. There will also be a separate discount line on your monthly Tradify invoice called Mates Rates - 75%

How much of my referral credits will be used each month?

A maximum credit of 75% will be applied to your account each month. For example, if your monthly subscription is $80, $60 worth of “Mates Rates” credits will be applied. You will be invoiced for the remaining $20.

If I'm being referred, can I take up a promotional offer and still receive the Mates Rates credit?

No, companies that are being referred won't be eligible to receive the mate's rates credit if they're taking up a promotional offer.

Who can I refer? 

You can now refer people in any of the following countries for Mates Rates. You will both receive your Tradify credit in your subscription currency.

Country Amount
Australia $250
New Zealand $250
United Kingdom £150
Ireland €175
France €175
Jersey £150
Guernsey £150
USA $160
Canada $200
South Africa ZAR 2500

Note: These amounts are in each country's local currency.

Is there a limit to how many referrals I can have?

No. There is no limit to how many mates and how much credit you can earn. The more you refer, the more you earn!

How are credits applied if multiple referrals become Tradify customers?

Credits will not be applied all at the same time. Once one credit has been used up, the next credit will be applied for future months.

What happens if my referred mate cancels their Tradify subscription?

If a new Tradify customer you have referred cancels their Tradify subscription prior to the full redemption of your Mates Rates credit, Tradify reserves the right to cancel the redemption of any unused portion of your Mates Rates credit.

I have an annual subscription, how will my discount be applied and how will I see it?

If you’re on an annual subscription, we’ll simply extend your annual subscription end date to correspond with the referral credit and your monthly subscription total.

Example: If your monthly subscription cost sits at $50.00 (and the credit amount was $250), you’d have another 5 months added to your annual subscription.

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