How Do I Clear My Browser's Cache?

Topic

Learn more on how to clear your browser's cache to improve your Tradify experience. 

Browsers store some website data in a cache to avoid reloading it from the internet on return visits. However, this can sometimes cause errors if the cached version is outdated.

Note: Clearing your browser's cache can remove your existing saved access to Tradify and your internet history. Please ensure you have your login details on hand and have any crucial information backed up. 

On certain browsers, you can deselect History to ensure you're not deleting all of your browser information. Please also deselect the option to clear usernames and passwords.

Google Chrome

1. Navigate to the three vertical dots (top right-hand corner)
2. Click Settings
3. Select Privacy and Security from the menu on the left-hand side 
4. Select Clear Browsing Data
5. Tick the Cookies and other site data and cached images and files boxes. The others can be left unticked.
6. Under Timeframe select All Time
7. Click Clear Data

Safari

1. Click on Safari (top taskbar)
2. Select Settings
3. Select Privacy
4. Click on Manage Website Data
5. Search for Tradify in the search bar on the top right
6. Select Remove All, then Done.

FireFox

1. Navigate to the three horizontal lines (top right-hand corner)
2. Select History
3. Click on Clear Recent History

Internet Explorer

1. Navigate to the gear icon (top right-hand corner)
2. Select Safety
3. Click on Clear Browsing History

Microsoft Edge

1. Navigate to the three horizontal dots (top right-hand corner)
2. Select Settings and more.
3. Select Privacy, search and services.
4. Head to Clear Browsing Data.
5. Select Clear Browsing Data Now and choose what you want to clear.

Still missing a button after clearing your cache?

If a button like Save & Continue, Save & Close, or Save is missing after clearing your cache and updating your browser, a browser extension might be blocking it. Ad blockers and privacy or security tools can hide page elements, and clearing your cache doesn't disable these extensions.

See here for how to use a Private window to test for these potential causes: How to use an Incognito Browser window

Additional Information

See here for more info on resolving errors and optimising your Tradify usage: Tradify's Recommended Devices & Specs