Problem
Some browsers can have the function 'clear cache on close' enabled, which would cause for Tradify users on this browser to need to sign in and complete a 2FA each time they go to the Tradify Platform. To resolve this, you can turn off this option for your browser.
Turn Off This Option on Chrome
- Open Google Chrome and click the three-dot menu.
- Select Settings, then click Privacy and security.
- Go to Site settings > Additional content settings > On-device site data.
- Select Delete data for all sites when you close all windows or turn it off depending on your preference.
Turn Off This Option on Microsoft Edge
- Open Edge and click the three-dot menu.
- Select Settings, then click Privacy, search, and services.
- Under Clear browsing data, click Choose what to clear every time you close the browser.
- Turn off the toggle for Cookies and other site data or cached files.
Turn Off This Option on Mozilla Firefox
- Open Firefox and click the three-line menu.
- Select Settings, then click Privacy & Security.
- Scroll down to the History section.
- Uncheck Delete cookies and site data when Firefox is closed or change history settings.
Turn Off This Option on Opera
- Open the Opera menu and select Settings (or press Alt+P).
- Click Privacy and security on the side menu.
- Click Delete browsing data.
- Select the On exit tab at the top.
- Uncheck Cached images and files (and any other items you want to keep).
- Click Save.
Turn Off This Option on Brave
- Click the menu icon (three lines) in the top-right corner.
- Select Settings.
- Click Privacy and security on the left menu.
- Click Delete browsing data.
- Select the On exit tab at the top of the pop-up box.
- Uncheck the box for Cached images and files (and any other items you want to keep).
- Click Save.
Additional Information
For more info on browser Caches, see here: How Do I Clear My Browser's Cache?
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