Whitelist Tradify's email domain

We've listed below the required steps to whitelist Tradify's email domain within the 3 most widely used email clients. This will need to be actioned on the client's end.

Hotmail/Outlook/Windowslive

1. In your Outlook inbox, click on the gear icon (which is located beside your Profile name/image)
2. From the drop-down menu, click on Options
3. This will open up a new side menu which will display on the left-hand side. Navigate this menu and click on Mail
4. Under Junk email, click on Safe Senders
5. Using the provided text field on the Safe sender's page, enter messages@tradifyhq.com and then select Add to list (+ icon)
6. Click Save (top right) and close
   
   

Gmail

1. In your Gmail inbox, click the gear icon (which is located underneath your Profile name/image)
2. From the drop-down menu, click on Settings
3. This will open up the settings page. Navigate to the Filters and Blocked Addresses page
4. Click on Create a new filter (This will open a new window)
5. In the From field, enter messages@tradifyhq.com
6. Enable this setting by clicking on Create filter with this search >>
7. Next, place a 'check' in the box next to Never send it to Spam
8. Click Create a filter to save the changes
    

Yahoo

1. In your Yahoo inbox, click on the gear icon (which is located at the top right-hand corner)
2. From the drop-down menu, click on Settings
3. In the left-hand panel, click on Filters
4. Under the heading Sort incoming messages into folders click on Add (This will open a new window)
5. In the From field (also labelled Filter Name), enter messages@tradifyhq.com
6. In the pull-down menu for Then deliver the email to the following folder, choose Inbox
7. Click Save