Can I Change Usernames?

Can I Change Usernames?

Usernames are set on each staff member and are used as the unique identifier for the staff member.

Although we don't offer the ability to change usernames within the platform, we can do this for you on request. In the event that you'd like to change a username, please contact our support team with the following information:

  • Which staff member would you like to make the change to?
  • What username would you like to replace theirs with?
Important Note: Usernames must be unique across our platform. If the username has previously been used by another user, you'll be advised to pick something different.
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