How can I see what my Username is?

Who can use this?

Platform: Web | Mobile            Plan: Lite | Pro | Plus            Staff Permission: Staff Members

Topic

How to find what your Username is if you are having trouble logging in.  

 

Instructions

An Admin for your Tradify account can: 

  1. Go to Settings > Staff Members
  2. Select the staff member who can't login
  3. You will see their Username on their Staff Member Profile

If you can't get hold of an admin:

  1. Go to the Tradify login page
  2. Select Forgot username or password link
  3. Enter the email address you use with Tradify
  4. A reset password email will be sent to you, and in this email it will specify your username

Additional Information

You can visit this help article to see more information about adding staff members

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