Topic
How to find what your Username is if you are having trouble logging in.
Instructions
An Admin for your Tradify account can:
- Go to 'Settings' > 'Staff Members'
- Select the staff member who can't login
- You will see their Username on their Staff Member Profile
If you can't get hold of an admin:
- Go to the Tradify login page
- Select 'Forgot username or password' link
- Enter the email address you use with Tradify
- A reset password email will be sent to you, and in this email it will specify your username
Additional Information
You can visit this help article to see more information about adding staff members
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