Issue
The following error message may be received when syncing invoices to Xero
The TaxType code xxx cannot be used when Line Amount Types is set to NoTax
Solution
- Login to your Xero account
- Check you tax rate in Xero uses the exact same name in Xero as Tradify
Additional Information
Please make sure that the tax rate selected in the tax drop-down field on the item (or line item) is compatible with the category selected. To do this: In Dext Prepare, select a compatible tax rate on the item then try to publish it, even if the error message still persists.
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