Xero Error: "The TaxType code DRCHARGE20 cannot be used when Line Amount Types is set to NoTax"

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Issue

The following error message may be received when syncing invoices to Xero

The TaxType code xxx cannot be used when Line Amount Types is set to NoTax

Solution

  1. Login to your Xero account
  2. Check you tax rate in Xero uses the exact same name in Xero as Tradify

Additional Information

Please make sure that the tax rate selected in the tax drop-down field on the item (or line item) is compatible with the category selected. To do this: In Dext Prepare, select a compatible tax rate on the item then try to publish it, even if the error message still persists.

 

 

 

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