To decline a Quote,:
- Open your Quote. The quote needs to be Awaiting Acceptance.
- On mobile app: Select the Response button in the upper-right corner, then Decline.
- On web: In the bottom-right corner, select the red Decline button.
- Select Yes in the confirmation pop-up box.
Your Quote will now be Declined.
To undo this action, select Options then reset the Quote to a Draft state.
Please note: This cannot be done on the mobile app if the quote contains options.