Price list Error

Who can use this?

Platform: Web | Mobile            Plan: Lite | Pro | Plus            Staff Permission: Settings


Currently, in Tradify you have the option to import your price list item from CSV files, if for some reason it is missing any information in your file, it will show you a message error on top as in the example below: Screen Shot 2023-08-17 at 10.25.26 AM.png


Quick checks:

1 - Check your file format, it needs to be on CSV


2 - Ensure that every line item has an Item Code, Description, and a Buy Price. These three fields are mandatory and without them, the system won’t be able to import the file.


3 - Try to maintain your first line template as the format below, it helps to track if you have an error

Screen Shot 2023-08-17 at 10.40.23 AM.png


4 - Certain characters can cause issues if they’re used in specific ways. For this reason, we recommend removing the following characters/symbols:

    1. $   (dollar symbol)
    2.    (quotation symbol)
    3. -   (En dash symbol)
    4.    (Em dash symbol)
    5. ,   (Coma symbol)


5 - File size must be no larger than 20mb

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