Issue
The Map view in Tradify may not always show the accurate location of your team members. There can be multiple reasons for this.
Instructions
- The user logs out of their Tradify app or closes it.
- The user disables their GPS tracking services within their mobile device settings.
- The user disables GPS tracking access on the Tradify app.
- The user no longer has an active connection to transmit the coordinates back to Tradify's servers.
Note: When the user locks their phone, or switches to another app, location tracking will still work as normal. If the user has multiple apps running, the user's device may kill the Tradify app to preserve device memory.
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