Send Appointment Text reminders to Customers

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Topic

We'll learn how to send appointment text reminders to customers so you don't show up to a job, and find there's no one home.

Instructions

  1. Navigate to the Scheduler page. 
  2. Select the appointment you want to enable Text reminders for or create a new one.
  3. In the appointment pop-up, Tick the options for Text Confirmations and reminders.


     
  4. Select Save.

Note: If the SMS reminder option is selected, your customer's mobile number must be a valid local mobile number to save the appointment. Numbers from other countries or landlines will trigger a "Mobile Number is invalid" error. To proceed after this error, update the number to a local mobile or uncheck the SMS reminder option before saving.

Additional Information

For more info on scheduling job out click here: Scheduling Jobs in the Scheduler

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