Send Appointment Text reminders to Customers

Topic

We'll learn how to send appointment text reminders to customers so you don't show up to a job, and find there's no one home.

Instructions

1. Navigate to the Scheduler page. 
2. Select the appointment you want to enable Text reminders for or create a new one.
3. In the appointment pop-up, Tick the options for Text Confirmations and reminders.
   
   
    
4. Select Save.

Note: If the SMS reminder option is selected, the mobile number for that contact must be a valid local mobile number to save the appointment. This applies to both the Customer and the Site number, so ticking Site requires a valid local mobile for the site. Numbers from other countries or landlines will trigger a "Mobile Number is invalid" error. To proceed after this error, update the number to a local mobile or uncheck the SMS reminder option for that contact before saving.

Additional Information

For more info on scheduling job out click here: Scheduling Jobs in the Scheduler