Invoice error: Houston, we have a problem

When you are sending your invoices to your accounting software, may can you show the error " Houston, we have a problem. "

Quick checks

Usually when you received that message below, it comes up with more details, where you should check to correct your invoice or bill in Tradify to resend it to your accounting software. Below are quick checks:

1 - Check your invoice number in your accounting software ( if you voided invoices, or if you already have the invoice number there )

2 - Check your reference description, if you have the same reference as the description, bills, etc.

3 - Check your account code column, you need to have your codes on both platforms.

4 - Check your " integrations", if you are not missing any details, such as the purchase account code or Bank account

Additional Information

You can more details about error in that article below:

https://help.tradifyhq.com/hc/en-us/articles/7047397061017-Understanding-Xero-Error-Messages