Will Invoices Paid With Stripe and Sent to Xero Show in Tradify?

Topic

Learn more about how Invoice Payments completed with Stripe work with your Xero integration. For more information on using Stripe with Tradify, check out Using Stripe Credit Card Payments in Tradify.

Tradify does not act as an intermediary between Xero and Stripe. However, the two-way sync that Tradify has with Xero means payments reconciled with Xero will sync to Tradify's system.

To understand how Stripe payments reconcile with Xero, we recommend taking a look at Xero's help article on Stripe reconciliations.

Why a Stripe payment can look like it has been paid twice in Xero

When a customer pays by credit card, Tradify immediately records the payment on the invoice and sends it to Xero. The payment is assigned to the account set for the Online Credit Card method in Settings > Payment Methods.

Stripe deposits the money into your bank a few days later, usually as one lump sum covering multiple invoices with fees already deducted. This deposit appears as a separate line in your Xero bank feed.

If the Online Credit Card payment method uses the same bank account as your Stripe deposits, you'll see both the unreconciled Tradify payment and the Stripe deposit in that account. Matching the Stripe deposit to the invoice again causes a duplicate payment, making the invoice appear paid twice.

Many businesses avoid this by directing Online Credit Card payments to a separate clearing account in Xero for Stripe. They then reconcile Stripe deposits as transfers from that account and record Stripe fees simultaneously. Xero's help article on Stripe reconciliations explains the setup, and your accountant can advise on the correct account for your business.

Additional Information

For details on our Xero integration, see Understanding Xero and Tradify's Integration.