Sage - Suppliers not importing

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Platform: Web            Plan: Lite | Pro | Plus            Staff Permission: Settings

If you are trying to import suppliers from Sage into Tradify and the green pop-up says Import complete. [number] suppliers imported and [number] suppliers refreshed but the suppliers have not been imported into the account, this could be due to a duplicate supplier profile in the Sage account.

Please check the supplier list in Sage and delete/merge any duplicate suppliers you may have.

Please check ‘inactive’ suppliers in Sage too as even an inactive duplicate profile will prevent the supplier import from working correctly.

 

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