QuickBooks Error - QuickBooks doesn’t know what to do with some of the information you supplied.

Issue

Houston, we have a problem.

Invoice Draft can't be sent to QuickBooks due to the following errors: QuickBooks doesn’t know what to do with some of the information you supplied. Please double-check fields with accounts, customers, items and suppliers and try again.

 

Resolution

This issue can be caused by the item code length. MYOB can only post a maximum item code of 32 characters. Reduce the number of characters in the item code and re-try posting to MYOB.

 

 

 

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