QuickBooks Error - Duplicate Name 

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Platform: Web            Plan: Lite | Pro | Plus            Staff Permission: Invoicing & Settings

Duplicate Name Error 

The Problem: Duplicate Name Exists Error The name supplied already exists. : Another product or service is already using this name. Please use a different name.

The Solution: While this issue has a variety of known and unknown causes, if an item in QuickBooks has certain presets applied to it, it will not send to Tradify properly. You may need to contact support for more assistance on this issue but double-check your line items and you may discover what line items are causing this issue.

Sometimes it can be as simple as the Customer's name has a full stop, or even a space at the end that needs to be removed, then the invoice can be sent to QuickBooks. 

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