Enquiries and Cancelled accounts

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Topic

Are you interested in understanding the status of the Enquiries feature on your website following the cancellation of your Tradify account? This article provides clarity on the current status of this feature and outlines the steps necessary to deactivate it.

Status of the Enquiries Feature

What Happens to the Enquiries Feature When You Cancel Your Account

  • Web Form Visibility: The Tradify Web Form link will remain visible in search results after you cancel your account.
  • Enquiry Form Functionality: The enquiry form on your website will continue to work, and enquiries will be sent to your email.

Instructions

To disable the "enquiries" feature if you have not yet canceled:

  1. Navigate to Settings.
  2. Select Enquiries.
  3. Toggle off the enquiries email and form.

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To disable the Enquiries features if you are already canceled, reach out to Support@tradifyhq.com.

Additional Information

For more info on Enquiries, see here: How To Export Enquiries

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