Logo on documents is blurry or small

Who can use this?

Platform: Web | Mobile            Plan: Pro | Plus            Staff Permission: Settings

Issue

Your logo maybe looking small or blurry on your Quotes and Invoices.

 

Solution

Edit the logo image file, then re-upload into your Document Theme

  1. Head to Settings > Document Themes
  2. Select the Document Theme that contains the logo you would like to edit (this is most likely called 'Standard')
  3. Upload a .jpg or .png file type on your computer (or phone).  If you're using a header, the recommended size for your image is 2040 x 360 pixels, as this is the highest resolution we support and uses the full letterhead area.
  4. Even if the file is a large high quality image, check if there is a lot of white space / blank space surrounding your logo file. 

Screenshot 2023-10-11 at 4.31.17 PM.png  Screenshot 2023-10-11 at 4.31.54 PM.png

 

Additional Information

If you Logo is still looking blurry check out Logo is slightly blurry when viewing Invoice/Quote Preview

To test out if the logo is ONLY blurry on the preview, head to the Activity Log, of a sent Quote or Invoice, to check out how the document looks for your customers. Using the Activity Log to view sent emails

Still need help with your logo? 

Reach out to our support team in Tradify live chat, or email support@tradifyhq.com 

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