Purchase Account ID or Sales Account ID is invalid

If Invoice or Bill is getting this error, it means there's a different account code mapping in your Tradify account. 

Resolution

• Check your Integration Sales Account ID by going to Settings > Integration
• Go back to your Invoice and check all account ID

• Then make sure it match's to your Integration set up.
• If you're using different code, go back to Settings >Price list > search for the item code

• Check if Sales account or purchase account is populated. If not, search for the same account code then click save. 
  • • It is best to remove the Sales Account/Purchase Account code then repopulate it. Please make sure not to type it in manually. 
• Go back to your Invoice then resend it to your accounting platform.

Additional Information

If the issue persists, please contact support@tradifyhq.com