How To Work With Subcontractors in Tradify

Connections makes it fast and easy to work with people outside your company, with no added cost.

Want to know how Connections work in Jobs? Check out Using Tradify Jobs To Work With Subcontractors.

Need to schedule your subcontractors? Check out How To Use Tradify's Scheduler to Work With Subcontractors.

Connections in Tradify are defined as someone who is not in your company, such as a subcontractor. When you create a connection in Tradify, you and your connection can:

  • view basic contact information
  • share job information  
  • schedule each other for appointments

You can add a new connection through your Connections tab, via the scheduler when creating an appointment, or via the staff and connections list when sharing job information. 

How do Connections work?

Adding a Connection

To create and manage your connections, you can use the Connections tab. To add a connection:

  1. Head to the Connections tab in the navigation bar to the left of the screen.
  2. Select Create a Connection.
  3. Enter the email address of your new Connection. 
  4. When you're ready to send the Connection request, select Send Invitation to Connect.


What a Tradify Connect invitation email looks like to new connections.

You can also manage the following in the Connections tab:

  • Active Connections
  • Deactivated Connections
  • Pending Connections

Note: At this stage, you cannot remove a pending Connection. 

Deactivating a Connection 

To deactivate a connection:

  1. Head to your Connections tab.
  2. Select a Connection.
  3. Select Disconnect.

Deleting a Connection

Note: You can only delete a Connection if they are pending and do not have any appointments or jobs assigned to them. Doing this process for Connections with appointments means you'll move them to the Inactive tab instead. You will not see this Connection in any further Staff or Connections lists for appointments or jobs.

To delete a Connection on Tradify:

  1. Head to your Connections tab.
  2. Select the on the right-hand side of the Connection.
  3. Select Save
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  • If I am subcontractor and I want to add the Main contractor to connection it will work ?

    How correct would this way be or do we have to proceed in another way?

  • Hi there! You can share the details with anyone you're working with, the language isn't specific to whether they are the subcontractor, or the main contractor. 

    The only when scheduling appointments, the email says 'has scheduled an appointment in for you' so if you're just sharing the appointment with them, it sounds like you're scheduling the appointment in for them. 

    Let me know if that helps!


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