Appointment reminders are sent by SMS twice once the appointment is scheduled.
Information
Once you have chosen to send text reminders, up to two different ones will be sent:
Just-in-time Reminder
For appointments scheduled at and after 10 am, the reminders will be sent at 8 am on the appointment day.
Hi, friendly reminder we’ll be onsite today at approx (appointment time). Thanks, (company name) [Auto Msg - Pls Don’t Reply]
For appointments scheduled before 10 am, the reminders will be sent at 8 pm the night before the appointment.
Hi, friendly reminder we’ll be onsite tomorrow at approx (appointment time). Thanks, (company name) [Auto Msg - Pls Don’t Reply]
2-days Before Reminder
The reminder will be sent at 9 am 2 days before the appointment day, regardless of the appointment time.
Hi, friendly reminder we’ll be onsite (appointment day) at approx (appointment time). Thanks, (company name) [Auto Msg - Pls Don’t Reply]
Additional Information
The timing and content of text reminders are fixed. You won’t be able to see nor edit them before they get sent
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