Text Appointment Reminders

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Topic

Appointment reminders are sent by SMS twice once the appointment is scheduled.  

 

Information

Once you have chosen to send text reminders, up to two different ones will be sent:

 

Just-in-time Reminder

For appointments scheduled at and after 10 am, the reminders will be sent at 8 am on the appointment day.

Hi, friendly reminder we’ll be onsite today at approx (appointment time). Thanks, (company name) [Auto Msg - Pls Don’t Reply]

For appointments scheduled before 10 am, the reminders will be sent at 8 pm the night before the appointment.

Hi, friendly reminder we’ll be onsite tomorrow at approx (appointment time). Thanks, (company name) [Auto Msg - Pls Don’t Reply]

 

 

2-days Before Reminder

The reminder will be sent at 9 am 2 days before the appointment day, regardless of the appointment time.

Hi, friendly reminder we’ll be onsite (appointment day) at approx (appointment time). Thanks, (company name) [Auto Msg - Pls Don’t Reply]

 

Additional Information

The timing and content of text reminders are fixed. You won’t be able to see nor edit them before they get sent

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Comments

1 comment
  • The content of text reminders to state the approx. time onsite to be the entire appointment time. eg 0700-0800hrs? Do you ever think this could be made as an add on?

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